Panacea are pleased to announce the release of Workflow Studio 4.3

Key Features

[+/-] Export to file:

It is now possible to export workflow objects to .def, .csv or .lst file from various points within the tool. You may also export an object plus its relationships to one of these three file types. The csv format is currently only exporting basic information for the object. This will be extended in the next patch release. More information is available in Chapter 8 of the Getting Started Guide.

[+/-] Improved browser performance:

Several changes have been made to the Workspace Server browsing window to allow faster browsing of workflow, in both cached and live modes.

[+/-] Multiple merge functionality improved:

Users may now merge multiple PTG files into a single release PTG. Should the tool find duplicate objects in different PTGs it will keep the latest version exported and report the duplicate at the end of the merge. See Chapter 13 of the Getting Started Guide for more information.

[+/-] Repository folder browsing improved:

Users may now use the “browse workflow + detail” option to inspect the contents of multiple PTGs within a repository in a single document. Using the filtering mechanism this allows a user to rapidly locate workflow or fields/forms/vuis that exist in separate PTGs but which are stored within the same repository. See Chapter 13 of the Getting Started Guide for more information.

[+/-] CMDB comparison and migration:

It is now possible to compare a CMDB class between AR servers to produce a difference report, and then to save the differences to a PTG file. A rollback PTG may be saved at the same time so it is possible to remove the changes made from importing the original PTG file.

[+/-] Improved PTG management:

The PTG repository can now contain sub folders to help organise collections of PTG files. The ability to add, remove and rename folders, and to rename PTG files has been added as well as a machanism to browse the PTG repository and sub folders to obtain additional information and locate contained items more easily. Developers can also make use of the Multi-merge functionality to merge any number of PTG's into a single release PTG. See the getting started guide for full information.

[+/-] Rollback PTG created automatically:

The process for exporting to PTG from a difference file, now allows the automatic creation of a rollback PTG.

[+/-] Export to CSV from difference report.:

Export all differences found during a comparison operation into a single csv file, suitable for editing within MS Excel. This feature has been included to provide a method for users to quickly isolate specific object attribiute differences, rather than scanning large HTML or RTF files. E.g. filter the csv to display all differences, within an object type of Active Link, where the execute on attribute differs. Previously this would of required laboriously scanning the difference browser or HTML..

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Managed Service from Panacea

Panacea recently won the Managed Service contract for supporting Leeds City Council's (LCC) ITSM application. Panacea were approached to provide a more efficient, cost-effective solution for managing, maintaining and enhancing the LCC ITSM environment, replacing LCC internal resource for the majority of development /administration tasks. Learn more...

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Fixed price ITSM 7.6 upgrade

Panacea have a track record of delivering ITSM upgrades on time and in budget for a fixed price. If you want to know more talk to us today. Learn more...

  Workflow Studio 4.3:

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·         Release Notes

·         User License Model

**NEW** Remedy Virtual Layer from Panacea

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